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FAQ
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Do you provide Insurance coverage for our trips?Yes, we have two options for Insurance: You give us your Auto Insurance details and we use that as Insurance for our Vehicles for any damage that occurs during your trip. We do not charge anything extra. (You will have to make sure that your Insurance company covers rental vehicles. In case they don't, you will have to pay for any expenses out of your pocket) We provide a private third-party Insurance through Schalberg Auto Insurance. We shall charge extra as per the vehicle chosen. Covers upto $20000 in damages with a $250 deductible.
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Which identification methods are accepted to rent a vehicle from Vanscape?We only require copies of Driving Licenses for every person who would drive our Vans. If the customer wishes to use their own insurance for the trip, we would require a copy of the Insurance Policies of all the persons who would drive our Vans.
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How many free miles do you provide per day and what are the charges for any extra miles?Our charges include 250 free miles per day and we charge an additional 0.40 cents per every extra mile.
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Are your Vehicles Diesel fuel powered?Yes, our current line up of Mercedes Benz Sprinter Vans are all Diesel Fuel Powered. Please make sure you only refuel with Diesel Fuel at Gas Stations. Cost of damages occurring due to incorrect refueling shall be borne by the customer.
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